• Frequently Asked Questions

  • 1. Where can I get a claim form?

    You can download the prize claim forms from the download section of our website.

  • 2. How and where do I claim my prize?

    For prizes above 10,000, you will require filling up the prize claim form and submit to BLL office or Regional Sales Agent’s office (whichever) is convenient and claim your prizes. For the top 3 prizes, we encourage winners to claim the prize from BLL office in Phuentsholing, after verification from the respective regional sales agent.

  • 3. Is there an age restriction for purchasing a lottery ticket?

    Yes, all buyers should be above 18 years of age.

  • 4. When and where are lottery drawings done?

    For Phuensum Weekly Lottery, the draw is conducted every Thursday at 3:00 PM and for Phuensum Lotto(5/36), the draw is conducted every Monday and Thursday at 5:00 PM at BLL office in Phuentsholing in the presence of the draw judges and the lottery draw is broadcasted Live on our official facebook page(Bhutan Lottery Limited). For further details, please refer our draw procedures on the publication section of our website.

  • 5. Can I buy a ticket over the Internet? Do you have a subscription service?

    We don’t have online ticket availability  and there is no subscription service till date. Therefore, all lottery tickets must be bought from a sales outlet or a seller.

  • 6. Where can I buy the lottery tickets from?

    Our lottery tickets are available through our Dzongkhag Sales Agent and the sub agents/sellers under them. Please find the details of our Dzongkhag sales agents under Dzongkhag Sales Agent section of our website.

  • 7. How can I become a Lottery Sales Agent?

    For now we don’t have an opening for Dzongkhag Sales Agents but you can apply when there is vacancy announcement for the sales agent. However, if you are interested in becoming a sub agent or seller under these agents, you may contact our dzongkhag sales agents directly. The details of appointed Dzongkhag Sales Agents are given in our BLL website(corp.bll.bt) and official facebook page(Bhutan Lottery Limited)

  • 8. What percentage of tax will the Lottery withhold from my prize?

    TDS of 20% shall be applicable on all the winnings of Nu.5000/- and above.

  • 9. Where can I see the results?

    The results are uploaded on our website(corp.bll.bt) and official Facebook page(Bhutan Lottery Limited) after Live Draw and following all the draw procedures(check draw procedures under publications).